Profile

Cover photo
Nick Lockard
Works at Orlando Business Telephone Systems
Attended New Horizons Computer Learning Center
Lives in Portland Oregon
1 follower|1,141 views
About
Story
Introduction

Check out http://www.nicklockard.com for more details. I offer flat rate services and FREE Diagnostics and Advice

Hello, my name is Nick Lockard.
I can help you with any computer problem by using the latest technology and with my knowledge I have gained over ten years of IT (Information Technology) experience.

All work is performed remotely over the internet securely using Crossloop, giving you the convenience of staying at home or in the office while the work is being performed.  I have helped over 300 Customers with all types of issues.

B A C K G R O U N D

Specialties

Windows XP, vista, Virus, spyware, Malware Infection Detection,Removal,Prevention, security, Firewall, IDS, Errors, wireless, Network, Cisco, Server, Software Install & TroubleShooting, PC Optimization, Printer & File Sharing, Internet Explorer & Firefox, Office & Outlook03/07, Removing Infections such as fake security: Applehebi, Antivirus 2008 / 2009 / 2010 and its variants, Reselling AVG & Malwarebytes Security.

Summary

A Remote Support site for Virus and Spyware Removal, Optimizing and Securing your Home and Business Computer & Network Systems.  Reseller of AVG and Malwarebytes Security

Experience

Hello, my name is Nick Lockard.
I can help you with any computer problem by using the latest technology and with my knowledge I have gained over ten years of IT (Information Technology) experience.

All work is performed remotely over the internet securely using Crossloop, giving you the convenience of staying at home or in the office while the work is being performed.  I have helped over 200 Customers with all types of issues.

AREAS OF EXPERTISE
• Systems Administration of PC HW/SW, Backup Systems, and Network Routers, WAPS & Printers
• Win 9X, NT 4.0, Server Enterprise R2 2000/2003,  XP, Vista, Mac OS X 10, Linux Susu, Ubuntu, Novell Netware, Network OS’s
• Microsoft Office 2000/XP/2003/2007, VPN, FTP, DHCP, DNS Setup and Trouble shooting
• Designing, Maintaining & Configuration of Cisco, Linksys, Paradyne equipment, Linux, Unix, Windows 2003 Client/Server Networks, SCSI, RAID
• Experience in the planning & maintaining of user accounts in Active Directory 2000/2003.
• Maintaining Network & System Security, Expert Infection Detection, Removal & Prevention


FREELANCE COMPUTER WORK- HTTP://WWW.NICKLOCKARD.COM REMOTE SERVICE
Worked from: JANUARY 1999 – PRESENT 
       
Job Title: Owner / Founder /Home Business / Remote Computer Systems & Networking Support Technician

• Host & Manage web server, developer & programmer of website. HTML, CSS
• Successfully built hundreds of computers for home & small business use.
• LAN/WAN (wired & wireless) installation and setup. VPN, FTP, NAS Setup &  Administering
• Repairing & upgrading thousands of Servers, Desktops & Laptops.
• Remote Servicing & Maintaining (Optimizations, Virus Removal, Security, Networking)
• Authorized AVG & Malwarebytes Reseller, Partners with Remote Data Backup. Provide Support for online backups 


VOLT TECHNICAL RESOURCES - PLUMCHOICE
TEMP WORK
Worked from: MARCH 2008 – SEPTEMBER 2008

Job Title: Remote Tier 1 Engineer / Systems Administrator

• Provide remote Systems & Network support for customers
• Virus & Spyware Detection, Removal and Prevention
• Systems and Network Security Setup and maintenance
• Configure, Troubleshoot & Secure Wireless Networks
• Printer and File Sharing, Peripheral Device setup and troubleshooting
• Setup & Managing Users & Groups permissions
• Provided Basic to advanced Training in Security, Peripheral devices, Windows XP, Vista, & Office
• Set company record for best Customer Service QA Scores in a row
• Technical Writing and Communication delivered in form of Phone, Email and Instant Messaging to both non technical  and technical audience / coworkers / customers


ORLANDO BUSINESS TELEPHONE SYSTEMS
Worked from: JANUARY 2007 – PRESENT

Job Title: Network Administrator

• Responsible for maintaining internet connectivity for 100+ hospitality, business, communities nation wide. Tier 2 support for IT staff, Management, Guests, & Residents.
• Trouble shooting all HW/SW & network equipment(Cisco wired & wireless routers/switches, T1/T3)
• Designing, Administering & Programming Cisco Systems Network equipment (2600, 2950, 3750 etc),  Windows Exchange Server 2000/2003/2005, Nomadix, BBSD, PC Anywhere, PBX
• Remote Administering, VPN, RDP, VNC ,  FTP, DHCP, DNS, CSU/DSU Support
• Security Setup and Maintenance on Large LANs, Virus & Spyware Detection, Removal and Prevention
• Technical Writing and Communication delivered in form of Phone, Email and Instant Messaging to both non technical and technical audience / coworkers / customers / onsite IT professionals
• On call 24/7 Technical Support rotation. Maintain a 24x7x365 uptime


SANFORD KENNEL CLUB
Worked from: JANUARY 2005 – JANUARY 2007         

Job Title: Systems Administrator /  Associate Judge

• Integrated Windows, Linux PC’s and MAC clients into a client/server domain based network
• Trouble shooting all hardware (PC’s,  Servers, Printers, Cisco T1 Network and  Security Cameras)
• Designed and implemented a certified data backup strategy and disaster recovery plan
• Designed, implemented and maintained systems & network upgrade plan
• Technical Writing and Communication delivered in form of Phone, Email and Instant Messaging to both non technical and technical audience / coworkers / customers
• Virus & Spyware Detection, Removal and Prevention
• Systems and Network Security Setup and maintenance,
• Managed Photo Finish, Judged order of finish, enforced state rules and regulation.


TELEVIEW RACING PATROL
Worked from:  NOVEMBER 2003 – JANUARY 2007

Job Title: Systems Administrator /  Simulcast Downlink Technician / Live Production Director

• Managed & Maintain PC’s, Servers, Printers, Network, Cameras & Backups
• Responsible for live camera broadcasts and video quality
• Responsible for successful broadcasts of remote simulcasts
• Awarded “Employee of the Month” ten consecutive months
• Technical Writing and Communication delivered in form of Phone, Email and Instant Messaging

Education

2006 CompTIA A+ and 2006 CompTIA Network+ Certified

New Horizons Computer Learning Center.  MCSE 2003, CCNA, Security+

 

Certification / Affiliation

CompTIA A+ and CompTIA Network+, AVG and Malwarebytes Reseller.

Education
  • New Horizons Computer Learning Center
  • Lake Howell High School
Basic Information
Other names
Nick
Work
Occupation
Network and Systems Administrator
Employment
  • Orlando Business Telephone Systems
    Network and Systems Administrator, present
  • PlumChoice
  • Sanford Orlando Kennel Club
Places
Map of the places this user has livedMap of the places this user has livedMap of the places this user has lived
Currently
Portland Oregon
Previously
Florida - Ohio Columbus (Groveport) - Ohio Findlay - Florida Orlando